Problem 1: Context-sensitive help does not appear on Windows Vista or Windows 7

Solution:

Microsoft decided not to support "hlp" format context-sensitive application help files in Windows versions starting from Windows Vista. Use User Manual in "chm" format (run it from Start->Programs->ALD Engineering menu) or download and install the following Microsoft update:

For Windows Vista: https://www.microsoft.com/downloads/details.aspx?familyid=6EBCFAD9-D3F5-4365-8070-334CD175D4BB&displaylang=en

For Windows 7: https://www.microsoft.com/downloads/en/details.aspx?FamilyID=258aa5ec-e3d9-4228-8844-008e02b32a2c&displaylang=en